I find it ironic that when i was at her boutique the staff allowed everyone to try one the cloth. No. One mentioned anything about COVID precautions. I then went on line and ordered a shirt, unfortunately it did not fit. I was then email, and infomed that because of COVID I was not able to make a return order, or exchange. Your allowing people to try on the cloth.
Hi Lucero,
Thank you for your review. We are sorry you’re unhappy with your online purchase. At the boutique, we do have a sign at checkout that states all sales are final. You can kindly find our non return policy on our website that has been posted for the past year. In an attempt to make your shopping experience better, we kindly emailed you a 15% off discount code. In the nature of being a small business through a pandemic, we do not offer returns or exchanges at this time and we hope this is something you can understand. Have a beautiful day.
Best,
Kim
Kim and Cloth